Awareness sessions for traders

• Description: the aim of these sessions is to reflect with shopkeepers on language behaviour related to the use of Catalan and to make them aware of the importance of incorporating it into the commercial sphere, so as to attend to customers in their language, thus building customer loyalty and also guaranteeing that they can exercise their right to choose the language.

• Target group: professionals in the sector of commerce.

• Calendar: the calendar of the sessions is agreed between the organisation and the CPNL.

• Duration: flexible, up to 4 hours.

• Modality: face-to-face.

• Classroom: the organisation will provide appropriate space to carry out the session, with the corresponding permits and insurance coverage.

To request a session...

• Contact us