Awareness-raising workshops for public administration staff

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Description: the aim of these workshops is to reflect with public administration staff who deal with the public on language attitudes related to the use of Catalan, in order to improve the service provided to citizens.
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Workshop titles:
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Communication with citizens. Aimed at public administration staff who deal with the public.
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Communication with users. Aimed at staff working in libraries.
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Target audience: public administration staff who provide services to the public.
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Schedule: the schedule of the sessions is agreed between the organisation and the CPNL.
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Duration: flexible, up to 4 hours.
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Format: in person and synchronous online.
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Venue: the organisation will provide a suitable space for the session, together with the corresponding permits and insurance coverage.